With prepay billing, you pay for electricity how and when you choose. Purchasing electricity before you use it allows you to control your budget and pay how much you want, when you want. And there are no security deposits or late fees. Instead of a monthly billing statement, your usage and balance are calculated daily. Track your usage by phone or online using Marshall-Dekalb Electric Cooperative’s (MDEC's) customer portal app.
PrePaid Program
You purchase electricity before you use it. Payments can be made when you want to — online, over the phone, or in person at the MDEC office. When your account runs low, you will get an alert by email, letting you know it’s time to recharge your account.
If funds in your account run out, your electrical service will be automatically disconnected. You will be notified by email that service has been cut off. You can purchase more power 24 hours a day, 7 days a week online, by phone, by using 1 of MDEC’s payment kiosks at the Kilpatrick Pharmacy or MDEC office, or pay in person at the MDEC office in Boaz. Your power will be restored within 30 minutes, and you won’t be charged a reconnection fee.
It’s up to you! Buy energy to last for a few days or several months!
MDEC members receive electric service at the residential rate.
No. Prepay members do not pay a deposit. MDEC members will have their deposit used to pay any past-due balance on their account, and the rest will be applied to their prepay account balance.
No. Prepay accounts do not receive a monthly bill.
Prepay works best for people who want to take control of their electric accounts and energy usage. By monitoring your consumption on a regular basis, you will begin to notice patterns in your day-to-day usage. Any variation from this pattern, such as a house guest (increase) or a vacation (decrease), will become evident as you monitor your account. Monitoring and controlling daily usage can help keep those electrical costs down.
Statistics indicate that Prepay electricity programs help lower electric consumption due to member’s awareness of usage patterns. Any member interested in monitoring and lowering their electricity usage would benefit from the Prepay program.